AI Enabled Mentor Support (Beta)
AI-SMentor is AI ML based intelligent automated support agent build to provide right answer at the right time. !! . ML Algorithm is trained by curated data feed from the Thousands of Extracted question-answer pairs from semi-structured content, including FAQ pages, support websites, excel files, KB documents, product manuals and policies.
This are active learning trained model using Natural Language Processing (NLP), has the ability to train a model on one dataset and then adapt that model to perform different NLP functions on a Questions that you pose.
AI ML system is running on top of cloud and has ability to scale as needed. Primary end users are Level one and two support who need to have 24x7 intelligent service tunned for their storage technology, not a search service with million probable links. , At last !!
It also points you to the Human agents if needed and can be scheduled right away.
All AI based services are accessed from Members login area , please register to use services . Technology supported are Centera,Data Domain,Avamar,GreenPlum, isilon,Vmax, Vnx ,VBlock, plus much more . please send your request to support@storagementors.com .