Services
Need Temporary help to troubleshoot storage related issues or need for long term help? SM connects you with experts for urgent issue solving, technical advice, pair resolution, and solution review.
How It Work : On Call Services
Step 1 Client Onboarding Process: Select Support Group and Register for Services via Client page . You Need valid email address , valid Credit card or Paypal .All service agreements are signed digitally .
There is one time brief consultation with Service Administrator to Review the Technology and Customized your requirement at no cost.
Step 2 Going Live : There is one time setup fees and small amount of deposit hold on card in order to place service calls depending on technology and service SLA requested .
Step 3 . you are Covered , no more storage issues . Our SME are known to resolve the most complex storage issues online in an hr . keeping your cost Low . All of the Clients need to keep +ve balance before service is rendered .
SM Long-term Mentors Services
Step 1. Onboard process same as On call services except that you may have SME assigned to you depending on technology .
Step 2: you may have flat monthly fees billed month in adavance with no limit on numbers of calls or time spent online.
